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Published
Feb 01, 2022
Category
Healthcare
client
Healthcare analytics

01. Client overview

An established, six-year-old Connecticut-based healthcare analytics company offers a comprehensive BI tool and IT solutions to a wide range of clients, from Medicare/Medicaid plans to mid-sized clinics. Despite robust offerings, the company faced increasing competition from digitally mature players aggressively targeting healthcare executives across the U.S.

 

02. Initial challenge

 

The company needed to generate a steady stream of qualified leads and demo bookings within 3–4 quarters, without waiting months for a full digital overhaul. As a seasoned digital marketer with 18+ years of experience, I was brought on to design an agile yet data-driven inbound marketing strategy.


Key Hurdles:
• No advanced, centralized CRM with marketing automation
• Limited internal resources (budget, manpower)
• Inconsistent website branding and incomplete content
• Minimal presence on social media

03. Strategic approach (9-month campaign)

  1. Targeted Account-Based Segmentation
    • Identified healthcare organizations with low HEDIS performance and prospective clients unaware of predictive analytics’ benefits.
    • Researched NCQA HEDIS star ratings to craft targeted outreach messaging highlighting financial and care-quality gaps.
  2. Insight-Driven Messaging
    • Designed soft-sell email sequences featuring educational “how-to” guides on improving care outcomes and optimizing analytics.
    • Positioned the client as a thought leader—not a vendor—building trust before introducing the product.
  3. Behavioral Intelligence & Personalization
    • Implemented custom user tracking on Google Analytics to monitor engagement with emails, guides, and landing pages.
    • Used these insights to segment prospects for tailored nurturing pathways.
  4. Focused Campaign Themes (2x 6-Month Bursts)
    • Campaign A: Health plans with low HEDIS ratings
    • Campaign B: Data analytics roles exploring Power BI
    • Campaign C: Organizations unfamiliar with predictive analytics

04. Results in under a year

 

  • Steady Qualified Lead Flow: The HEDIS-focused campaign delivered 2 qualified leads per month on average from Medicare plans.
  • SQL Surge: Targeting analytics decision-makers led to 20+ Sales Qualified Leads interested in Power BI proofs of concept—in just four months.


Why It Worked:

  • Account-based personalization: Messages directly addressed the unique business problems of each account.
  • Non-pushy educational content: Thought leadership built credibility and primed prospects.
  • Insight-backed follow-up: Behavioral data enabled a highly targeted, efficient nurturing flow.
    This aligns with inbound best practices like audience segmentation, personalized guidance, and layered nurturing—proven strategies for capturing high-quality leads in B2B contexts


Final Takeaway

  • You can drive substantial lead generation within a short timeframe—even with limited resources—by leaning into account-based, insight-rich inbound marketing.
  • Non-pushy educational content builds credibility, warms prospects, and drives demo bookings.
  • Behavioral analytics ensures your outreach remains sharp, relevant, and performance-focused.